Residential Garbage Disposal And RecyCling Collection
Weekly curb service
Collection of household refuse in a 96 gallon tote and 20 gallon all-in-one recycling bin or 35 gallon recycling tote (optional extra).
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Walk-in service
Do you have trouble moving those heavy trash cans to the curb? We can help. We provide weekly collection of household refuse in your cans or bags, or our toter placed in front of your garage or house for an extra charge.
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Service is available in Gates, Greece, Webster, Penfield, Brighton, Pittsford and Irondequoit
We handle it all safely, responsibly, and with an industry-leading track record of reliability. Contact us today for more information!
Frequently Asked Questions
1. What is the holiday schedule?
A holiday schedule would be a delay in garbage collection for that week. For example, if a holiday falls on a Monday, every day would be delayed by one day (Monday moved to Tuesday, Tuesday moved to Wednesday, etc. Friday collection would move to Saturday for that week only). If a holiday falls on a Thursday, only Thursday and Friday collection would be delayed by one day. If a holiday falls on a Saturday or Sunday, we are NOT delayed and will be normal collection. Please note, we are NOT delayed on every holiday. Please find our disposal calendar below to check what days we are delayed.
2. What time are weekly routes?
Please have your garbage out for collection the night before your collection day. The routes run from 6:30 am to 5:00 pm each day. If for any reason your garbage is not collected by 5:30 pm, please leave a message with the office and we will take care of it as soon as possible.
3. What about unusual items and special pickups?
No more than 3-5 garbage bags in addition to the garbage tote will be allowed for pick up weekly. These bags need to have normal contents and weight, and no more than 5 smaller kitchen sized bags, and 3 larger black bags. Any over this (counting both garbage and yard debris) will be charged at $3.00 - $5.00 per bag.
Appliances are picked up separately from your regular trash and are recycled. Please contact our office if you require an appliance pickup for guidelines on collection or how we can assist.
We do NOT collect any large duty electronics or items containing Freon. These need to be disposed of by a specialist, and we would always recommend the Monroe County Eco park for drop-off.
Other large and bulky items are subject to additional charges. Please contact our office one day prior to your collection day so we can notify our crews of a special collection to ensure the items are picked up in an appropriate timeframe.
- Carpeting and padding should be cut into 2-4 foot lengths; rolled and tied into bundles that one person can lift. These can count toward the bag limit each week.
- No oil, batteries, car parts or antifreeze of any kind.
Household trash only so if you are remodeling a home we DO NOT pick up wood, windows, doors and other building materials. For this would recommend contacting the office for our roll off service.
*Please note that if you have large and bulky items you DO NOT want collected make sure they are on the opposite side of where your garbage and recycling containers are so we know not to collect*
4. What about electronic equipment?
Electronic equipment cannot be disposed of with normal trash collection and must be recycled by law. For more information visit the Monroe County Ecopark website.
5. What can be recycled?
The materials that are acceptable for curbside recycling are available on the Monroe County Ecopark website.
6. What about hazardous waste?
Hazardous waste will not be taken, visit the Monroe County Ecopark website for more information.
7. What about yard debris?
The collection requirements for each town varies, more information is on the Monroe County website.
Attention to all of our residential customers!
We are currently reoptimizing routes due to growth.
Your collection day will NOT be changing at this present time, BUT your collection time may vary week by week.
Please make sure to have containers out by 6am or the night before in order to avoid any delays in collection.